Essential Mandatory Training

These qualifications are nationally recognised:

First Aid at Work(FAW) 3 days
FAW 2-day refresher
Emergency First Aid at Work 1 Day
Pediatric First Aid
Schools First Aid for Students
Mental Health Champion (First Aid for Mental Health)
Fire Safety
Fire Marshalling
Moving & Handling of People
Manual Handling
Health & Safety Induction
Common Induction Training

Manager/Team Development

These courses are designed to get the maximum out of your people:

Leadership Skills
Managing Absence & Sickness
Mental Health Champion (First Aid for Mental Health)
Staff Motivation & Fun at Work
Service that Sells
Interview & Recruitment skills
Complaint Handling
Supervision & Appraisals
Performance Management
Train the Trainer
Successful Time Management
Mediation in the workplace
Developing Assertiveness & Interpersonal Skills
Conflict Management
Coaching / Mentoring

Animal Welfare

Canine First Aid

Care Sector

Designed around the specific needs for people caring for people:

Autism
Dementia
Makaton
Challenging Behaviour
NLP (Neuro Linguistic Programming)
1:1 Training Skills
Group Training Skills
Loss & Bereavement
Schizophrenia
Prader Willi

Retail

Customer facing roles, maximising on retention, satisfaction & profitability:

Service that Sells
Interview & Recruitment skills
Complaint Handling
1:1 Training Skills
Group Training Skills
Effective Customer Relations

Hotels

Empowering your teams to deliver the very best:

Service that Sells
Interview & Recruitment skills
Complaint Handling
1:1 Training Skills
Group Training Skills
Effective Customer Relations